Refund Policy

1. Overview

This Refund Policy ("Policy") outlines the refund conditions for purchases made on clawraai.com, owned and operated by Clawra AI. Clawra AI does not offer refunds for subscription plans or credit packages that have been paid for. However, in certain limited cases, we may be able to offer a refund if we have made a mistake or if there is a technical issue with the service.

2. Subscription Plans

Monthly Subscriptions

Monthly subscription payments are non-refundable. You may cancel your subscription at any time to prevent future charges, but no refund will be issued for the current billing period. You will retain access to the service until the end of your current billing cycle.

Annual Subscriptions

Annual subscription payments are non-refundable. Once purchased, no prorated or full refund will be issued. You may cancel your subscription at any time, and you will retain access to the service for the remainder of your annual billing period.

3. Credit Purchases

All credit package purchases are final and non-refundable, whether credits have been used or not. Credits are consumed as you use features such as messages, selfies, and voice notes, and cannot be converted back to monetary value.

4. Restrictions on Refunds

Clawra AI reserves the right to deny any refund request that it deems to be frivolous, unreasonable, or not in compliance with this Policy. Refunds will not be granted in the following cases:

• Violation of our Terms of Service leading to account suspension
• Requests for refunds on any subscription plan or credit purchase already paid for
• Chargebacks initiated without first contacting our support team

5. Technical Issues

If you experience a technical issue that prevents you from using the service entirely, and our team is unable to resolve it within a reasonable timeframe, we may at our sole discretion offer a partial or full refund. You must contact our support team and allow us the opportunity to resolve the issue before any refund consideration.

6. Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will take effect at the end of your current billing period, and you will retain access until that date. Cancellation does not entitle you to a refund for any remaining time on your subscription.

7. Compliance with Local Refund Policies

This Policy is not intended to restrict any refund policies that may be in place in your country. If your country has a stricter refund policy than this Policy, you will be entitled to the benefits of the stricter policy.

8. Effective Date and Modifications

This Policy is effective as of the date indicated above. We may modify this Policy from time to time at our sole discretion. Please check this Policy periodically for any changes. Your continued use of Clawra AI after any changes to this Policy will constitute your acceptance of those changes.

9. Contact Us

For any questions about this Policy or to request a refund in the case of a technical issue, please contact us at support@clawraai.com.